Operational intelligence for logistics networks.
Logistics companies across Africa operate with fragmented visibility. Fleet data exists in telematics systems, shipment tracking in spreadsheets, and customer information across platforms. This limits real-time visibility into operations, increases costs, and reduces customer satisfaction.
The data problem
Fragmentation across logistics networks.
Logistics operations involve fleets, warehouses, drivers, and customers spread across geographies. Fleet data lives in telematics systems. Shipment tracking happens in spreadsheets. Customer information is scattered across platforms. The result: limited real-time visibility, manual coordination, and operational inefficiencies that increase costs and reduce service quality.
The solution
Designed for logistics networks.
Forge's DIL unifies fleet data, shipment information, and customer details into a queryable data lake. REOL provides AI-powered insights into route optimization, fleet utilization, and delivery performance. SEL automates dispatch workflows and customer notifications with real-time tracking.
Deployment concept
What a Forge deployment looks like.
A logistics company with 200 vehicles and daily deliveries across regions deploys Forge to unify operations and improve efficiency. Here is how the transformation unfolds across the shipment lifecycle.
Orders received via phone and email. Manual entry into dispatch system.
Unified order intake with DIL normalizing data into dispatch queue with customer preferences.
Manual route planning based on dispatcher experience. Limited optimization.
REOL-powered route optimization considering fleet availability, traffic, and delivery windows.
Manual assignment of vehicles and drivers. Communication via phone.
SEL automates assignment with automatic driver notification and route details.
Customer status updates via phone calls. No real-time visibility.
Real-time tracking with automatic customer notifications and ETA updates.
Monthly performance reviews. Problems discovered weeks after they occur.
Real-time performance monitoring with automatic anomaly detection and optimization recommendations.
Real-time operations
Built for logistics velocity.
Logistics is a real-time business. Decisions happen in minutes, not hours. Forge is designed to provide real-time visibility across your operations with automated workflows that respond to events as they happen. From route changes to delivery exceptions, SEL handles the coordination while your team focuses on customers.
Logistics is not about moving goods. It is about knowing where everything is, all the time.
Stoq, our retail operations and inventory management platform, was built from the same Forge primitives that power logistics deployments. The DIL that structures shipment records for a delivery company is the same DIL that structures stock levels for Stoq. The SEL that automates dispatch workflows for a fleet is the same SEL that automates reorder notifications for a retail chain.
Whether you are a logistics company managing 200 vehicles or a retailer managing stock across 50 stores, you are solving the same underlying problem: knowing where things are and making them move at the right time. Forge was designed for that problem. Stoq is simply the retail expression of the same infrastructure. Deploy Stoq for inventory. Deploy Forge custom for logistics. The architecture is identical.
Operational intelligence for your logistics network.
Book a scoping call and we will analyze your current operations to show you exactly how Forge would transform your dispatch and tracking workflows.